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WhatsApp Business API cost calculator

Since 1 October 2026, Meta charges WhatsApp service messages beyond 1,000 free per business number each month, at the market's utility rate. Enter your volumes and the rates from Meta's rate card for your customers' country.

Messages per month

Rates per message

Copy the rates for your customers' country from Meta's rate card in your billing currency. Open Meta's rate cards

$
$
$

Estimated monthly cost

Free service messages used
1,000
Billable service messages
2,000

Enter your rates to see the cost.

Not included: volume-tier discounts on utility and authentication messages, your WhatsApp provider's fees, and taxes. Messages in a free entry point window are not charged.

Estimates only, not a quote.

How it works

What changed on 1 October 2026

Free-form service messages, the replies you send inside the 24-hour customer service window, are no longer unlimited and free. Each business phone number gets 1,000 free service messages per month; after that, Meta charges them at the market's utility rate. Utility templates sent inside the window are now charged too.

How Meta bills messages

Meta charges per delivered message. The rate depends on the message category (marketing, utility, authentication or service) and the recipient's country. Meta publishes rate cards in several currencies and may change prices only on the first day of a quarter.

What this calculator leaves out

Utility and authentication messages have volume tiers that lower the rate at high volumes; they are not modelled here. Messages sent in the 72-hour free entry point window after a click-to-WhatsApp ad or Facebook Page button are free. Your WhatsApp provider may add its own fees.

Frequently asked questions

Are WhatsApp service messages still free?

Since 1 October 2026, each business phone number gets 1,000 free service messages per month. Meta charges from the 1,001st message at the market's utility rate.

Why do I need to enter the rates?

Rates depend on your customers' country and your billing currency. Meta publishes them in its rate cards; copy the ones that apply to you for an exact estimate.

How often does Meta change WhatsApp prices?

Meta says it may update pricing only on the first day of each quarter, so up to four times a year.

Does this include my provider's fees?

No. It covers Meta's per-message charges only. Your WhatsApp Business Solution Provider may charge its own fees.

Want an exact number for your team?

Book a free Health Check: a 30-minute call, then a written report with the package and fixed price that fit.

Sources

  1. Meta: Pricing on the WhatsApp Business Platform
  2. Meta: Non-template (service) messages

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